Service & AMC
After-sales support on the same record as the sale.
Warranty, AMC contracts, upcoming visits and service visits continue from delivery and installation - not a separate customer file.
After-sales continuity
From installed product to long-term contract
- Maintenance / WarrantyTrack products in warranty after installation.
- Convert to AMCMove installed products into paid AMC contracts without rebuilding the customer story.
- Contracts & upcoming visitsPlan contract visits and assign engineers.
- Service VisitCapture visit outcomes against the customer's products.
What is the difference between Maintenance and Contract?
Maintenance / warranty covers installed products in the warranty period. Contracts / AMC are the paid coverage and visit schedule that often follow - convert-to-AMC is the bridge when warranty ends.
Example: refrigeration dealer
Units installed under warranty appear in warranty lists. Near expiry, the team converts selected products to an AMC contract, schedules upcoming visits, and records each service visit against those products.
Products in warranty
Convert to AMC
Upcoming visits
Service visit
Connected modules
Continue the lifecycle
See Service & AMC in a demo
We will show how service and contracts stay attached to installed products.